Support routing

Contact & Support

Get help with downloads, installation, billing workflows, bug reports, and paid customization requests. Pick the route that matches your issue so we can respond faster.

Raise a Technical Support Request

Use this form instead of email so we get the details we actually need — your OS, Invoiso version, what went wrong, and a screenshot if you have one. It includes a file upload, so it opens in a new tab.

Open Form

Email Support

Best for private questions, screenshots, business-specific setup, or sensitive support details.

Email Support

Report a Bug

Best for crashes, broken downloads, installation issues, reproducible bugs, or public feature requests.

Open GitHub Issue

Customization Requests

Best for custom PDF templates, extra fields, white-label branding, and industry-specific workflows.

Request Customization

Include the details that make the issue clear

  • Your operating system: Windows, Linux, or macOS
  • Invoiso version, if available
  • What you were trying to do
  • What happened instead
  • Screenshot or error message, if useful
  • Whether the issue happens again after restarting